Learnix Port - Creative Floral Design Career Development

Information We Collect

At Learnix Port, we're committed to being transparent about the data we collect and how we use it. When you engage with our creative floral design courses and career development programs, we collect information that helps us provide you with personalized learning experiences and improve our services.

Personal Information

Account Information: Your name, email address, phone number, and billing address when you create an account or enroll in courses

Profile Data: Information about your floral design experience, career goals, learning preferences, and progress through our programs

Communication Records: Messages you send us, feedback forms, survey responses, and customer service interactions

Payment Information: Billing details and transaction history (though credit card numbers are processed securely through third-party payment processors)

Technical Information

We automatically collect certain technical data when you visit our website or use our platform. This includes your IP address, browser type, device information, operating system, and how you interact with our courses and content. We also use cookies and similar technologies to track your preferences and improve your experience.

How We Use Your Information

Your information helps us create better learning experiences and support your career development journey in floral design. We believe in using data responsibly to benefit our students while respecting their privacy.

Course Delivery

We use your information to provide access to courses, track your progress, generate certificates, and customize learning paths based on your skill level and interests.

Communication

We send course updates, new program announcements, technical support, and educational content relevant to floral design and career development.

Platform Improvement

We analyze usage patterns to enhance our platform, develop new features, fix technical issues, and create more effective learning materials.

Important: We never sell your personal information to third parties. Any data sharing is limited to trusted service providers who help us deliver our educational services, and they're bound by strict confidentiality agreements.

Data Protection and Security

Protecting your personal information is a top priority. We've implemented comprehensive security measures to safeguard your data against unauthorized access, alteration, disclosure, or destruction.

Security Measures

Our platform uses industry-standard encryption protocols (SSL/TLS) to protect data transmission. All personal information is stored on secure servers with restricted access, regular security audits, and automatic backup systems. We maintain strict access controls, ensuring only authorized personnel can access personal data for legitimate business purposes.

We also implement regular security training for our staff, conduct vulnerability assessments, and maintain incident response procedures. Payment information is processed through PCI DSS compliant payment processors, meaning we never store complete credit card information on our servers.

Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. Course progress and completion records are maintained for seven years to support career development and certification verification. Communication records are typically kept for three years for customer service purposes.

When you request account deletion, we remove your personal information within 30 days, though some records may be retained longer for legal compliance, fraud prevention, or legitimate business purposes as permitted by law.

Your Privacy Rights

You have significant control over your personal information. Understanding these rights helps you make informed decisions about your data and how we use it for your educational experience.

Access and Portability: You can request a copy of all personal data we hold about you, including course progress, communications, and account information in a portable format

Correction and Updates: You may update your profile information, correct inaccuracies, or modify your communication preferences at any time through your account settings

Deletion Rights: You can request deletion of your account and associated personal data, though some information may be retained for legal or legitimate business purposes

Marketing Communications: You can opt out of promotional emails while still receiving essential course-related communications and account notifications

Data Processing Restrictions: You may request limitations on how we process your data while maintaining access to essential educational services

To exercise any of these rights, simply contact our privacy team using the information below. We typically respond to privacy requests within 30 days and never charge fees for reasonable requests.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your learning experience, remember your preferences, and analyze how you use our platform. These technologies help us provide personalized content and improve our services.

Types of Cookies We Use

Essential Cookies: These are necessary for the platform to function properly, including login authentication, course access, and security features. You cannot disable these cookies if you want to use our services.

Functional Cookies: These remember your preferences, such as language settings, course bookmarks, and display options. They enhance your user experience but aren't strictly necessary for basic functionality.

Analytics Cookies: We use these to understand how students interact with our courses, which features are most helpful, and where we can improve the learning experience. This data is aggregated and anonymized.

You can manage cookie preferences through your browser settings, though disabling certain cookies may limit some platform features. We respect "Do Not Track" signals where technically feasible.

Third-Party Services and Data Sharing

We work with trusted third-party service providers to deliver our educational services effectively. These partnerships are governed by strict data protection agreements to ensure your information remains secure.

Service Providers

We share limited personal information with companies that help us provide our services, including payment processors, email service providers, cloud storage providers, and customer support platforms. These companies are contractually obligated to protect your information and can only use it for the specific services they provide to us.

Video hosting services store course content and may collect viewing analytics to help us improve our educational materials. Learning management system providers help us track course progress and generate completion certificates. All these partnerships include data protection clauses and regular security assessments.

Legal Disclosures

We may disclose personal information if required by law, court order, or government regulation. We may also share information to protect our rights, property, or safety, or that of our users or the public. In such cases, we'll notify affected users unless legally prohibited from doing so.

If Learnix Port is involved in a merger, acquisition, or sale of assets, user information may be transferred as part of that transaction. We'll provide notice before your personal information becomes subject to a different privacy policy.

International Data Transfers

As an online education platform, we may transfer your personal information to countries outside the Uganda for processing and storage. We ensure these transfers comply with applicable privacy laws and provide adequate protection for your personal data.

When we transfer data internationally, we use approved transfer mechanisms such as standard contractual clauses, adequacy decisions, or other legally recognized methods. Our service providers in other countries are required to maintain the same level of data protection as we provide domestically.

We primarily store and process data within the United States, but some of our service providers may have servers or operations in other countries. Rest assured that your data protection rights remain the same regardless of where your information is processed.

Children's Privacy

Our services are designed for adults interested in career development and professional floral design education. We do not knowingly collect personal information from children under 13 years of age. If we discover that we've collected information from a child under 13, we'll delete it immediately.

For users between 13 and 18, we recommend parental supervision and consent before creating an account or enrolling in courses. Parents or guardians can contact us to review, modify, or delete their minor child's information.

Changes to This Privacy Policy

We may update this privacy policy periodically to reflect changes in our practices, technology, legal requirements, or business operations. When we make significant changes, we'll notify you through email, platform notifications, or by posting a prominent notice on our website.

We encourage you to review this policy regularly to stay informed about how we protect your information. The "Last Updated" date at the top indicates when the most recent changes were made. Continued use of our services after policy changes constitutes acceptance of the updated terms.

For significant changes that affect your rights or how we use your data, we'll provide at least 30 days' notice and may require explicit consent for continued service use.

Privacy Policy